Enterprise Operations Management

£1,790

4 days (9.30am-5.30pm)

Buchanan House, 30 Holborn, London, EC1N 2LX

An overview of the full strategic business planning lifecycle, including how to produce a strategic business plan, vision or mission creation, strategic analysis and much more. Start in October 2019!

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This course provides a systematic and structured introduction to enterprise operations management, blending the different key aspects of this key discipline.

Course Overview

The course is fast moving and you will engage in a series of interactive exercises, involving case study analysis, role-playing, group presentations, and quizzes, to help you learn the important components of managing operations.

By the end of this course you will be able to

Evaluate the interdependencies between strategic and operations management and the trade-offs in objectives that arise
Analyse the key activities in operations management
Determine where improvements to organisation, staffing, processes, and systems are required
Assess and select appropriate methodologies, tools, and techniques for improvement
Identify, assess and respond to operational risks

Who is it for?

This course has been designed for professionals including small business owners and senior managers who want to improve their management skills, either to improve their roles as consultants or to progress within their current company.

Course content

First Principles of Operations Management
Managing Operations Performance
Strategy and Operations
Operations Processes
Designing Products and Services
The Supply Network
Designing the Operational Layout and Flow
Operation Process Technology
Human Resources in Operations
Capacity Planning/Controlling
Inventory and Supply Chain Planning/Control
Enterprise Resource Planning and Manufacturing Resource Planning
LEAN Management Techniques
Project Management Techniques
Quality Management and Improvement
Operational Risk Management

Entry requirements

Education - Undergraduate degree or equivalent Higher Education qualification, or relevant work experience
English language - Common European Framework (CEF) Level B2* or equivalent (all teaching and learning materials are provided in English only)

*Please note those with a B1 level of English and relevant proof of further study will be considered.

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Iliyana Stamatova

Management Consulting and Project Management

I walked out with a great boost of confidence and I am now really looking forward to talking on more complex projects.